About BBVA Payments

I am currently working in the Global Payments area of the BBVA app.

In Payments, we focus on understanding our customers' needs across various contexts and regions to design solutions that simplify day-to-day payment and collection processes and make consumer financing more accessible.

Part of my daily responsibilities include ensuring that BBVA's design guidelines and patterns follow established design guidelines and patterns, ensuring consistency across platforms. re consistently followed across all products while considering the solutions from various countries when creating a global design.

I closely collaborate with teams in Latin America, ensuring their proposals fit within the overall ecosystem by reviewing flows, providing feedback, and developing new features that meet their needs.

Process

Initially, the México Design Team conducted a research and discovery phase, which we analyzed from a global perspective to shape the insights and develop initial concepts. We then held multiple workshops across the three countries to collaboratively arrive at the ideal solution.

I was responsible for converting the initial sketches into the final flow, reviewing them with the BBVA Design System leads to ensure compliance with global behavior patterns. After this review, I finalized the entire flow, validated it with our Tech Lead, and prepared the documentation and final deliverables.

As the project covered use cases from all three countries, I also coordinated the design with the BBVA Design System leads and ensured that the adaptations for Mexico and Argentina were implemented accurately by my team.

Challenges

These were some of the challenges I faced while creating a global and modular dashboard design that accommodates the needs of all three participating countries while remaining user-friendly and intuitive.

• Create a Global and Modular Dashboard Design 

that meets the needs of all three participating countries while staying user-friendly and intuitive.

• Ensure the dashboard gives a Real-Time Financial Overview 

of their current financial status, including upcoming payment deadlines, enabling quick decision-making.

• Design a Seamless Payment Management

for easy and efficient payment management, allowing users to handle their payments swiftly.

• Adherence to Design Guidelines

following established design guidelines and patterns, ensuring consistency across platforms.